Frequently Asked Questions

Yes! It is an optional Add-On and highly recommended. Even though we use the very best parts of your day for your film it is always fun to go back and see all the clips and behind-the-scene moments that might not have made the final cut film.

We only charge for travel if your wedding location is 70 miles outside of one of our production hubs. See our Destination & Elopement page for international travel pricing.

No! We pay yearly licensing fees to music companies so that you have the rights to play you film on all social media platforms. You are covered!

Yes, and it depends. We license all our soundtrack music from musicbed.com and songfreedom.com so if you see it on there then yes you request it however they do change and update their library so make sure to request the song as soon as you see it!

Yes, and they are included in every package we offer! Every certified CinemaStory cinematographer team has one licensed drone operator and will fly to get aerial shots if weather, FAA, and timing permits.

We send you a dropbox link to your film for safe keeping on your computer, and we send an unlisted Vimeo player link that you can share with the world when you are ready. We also offer Add-Ons that work great for gifts like our Storybook Player & Custom Thumb-Drives.

Our contractual promise is between 30-90 days post wedding date. We only use our certified editors to craft our films so when busy season get’s going we sometimes fall in the later part of that promise, but most of our films turn around in 30-60 days which is an industry leader. Some companies take up to 6 months to a year which is just unacceptable to us. If you need or want an even quicker turn around time than 30-90 days then ask about our Elite status pricing.